Terms of Service

These Terms of Service ("Terms") govern your access to and use of BeatJar.com, operated by DEPI MEDIA FZE, a company registered in the United Arab Emirates.

1. Eligibility and Age Requirements

To use BeatJar, you must:

• Be at least 18 years old
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information when placing orders
• Comply with all applicable laws and regulations

Parental Consent: If you are under 18, you may only use our service with explicit parental or guardian consent and supervision. By placing an order for someone under 18, you confirm you have appropriate authority to do so.

2. Our Service

BeatJar provides personalized, AI-generated songs based on customer input. Each order includes:

• MP3 Audio File: High-quality digital song file
• Song Lyrics: Complete written lyrics
• Digital Delivery: Via email and secure download link
• Personal Use License: Rights to use the song for personal purposes

AI-Generated Content: All songs are created using artificial intelligence technology. While we strive for high quality, AI-generated content may have limitations and variations in quality, style, and accuracy.

3. Order Process and Delivery

When you place an order:

• Order Submission: Complete our online form with song details and preferences
• Payment Processing: Secure payment via our partner Creem.io
• Song Creation: AI generates your personalized song based on your specifications
• Quality Review: Our team reviews the song before delivery
• Digital Delivery: Song delivered via email and download link

Delivery Timeline:

• Standard Delivery: Usually within 1 hour, up to 24 hours during peak times
• System Load: Delivery times may vary based on demand and technical requirements
• Quality Assurance: Additional time may be required for quality review and revisions

4. Refund and Return Policy

General Policy

Because our songs are customized and digitally delivered, all sales are generally final once the song has been delivered and the download link has been accessed.

EU Consumer Rights (14-Day Cooling-Off Period)

If you are an EU resident, you have the right to cancel your order within 14 days of purchase without giving any reason, except:

• If you have downloaded or accessed the song file
• If you have explicitly waived your right of withdrawal
• If the service has been fully performed with your prior express consent

Quality Guarantee

We offer refunds or remakes in the following circumstances:

• Technical Issues: If the song file is corrupted or unplayable
• Significant Errors: If the song contains major factual errors or doesn't match your specifications
• Quality Problems: If the song quality is substantially below reasonable expectations
• Non-Delivery: If we fail to deliver your song within 48 hours

Refund Process

To request a refund or report an issue, contact us at hello@beatjar.com within 48 hours of delivery. Include your order details and specific concerns. We will respond within 2 business days and resolve issues within 7 business days.

5. License and Usage Rights

When you purchase a song from BeatJar, you receive a personal use license with the following terms:

Permitted Uses

• Personal Enjoyment: Listen to and enjoy your custom song
• Social Sharing: Share on social media platforms (Facebook, Instagram, TikTok, etc.)
• Private Events: Play at personal celebrations, parties, and gatherings
• Gifts: Give the song as a personal gift to friends and family
• Personal Devices: Store and play on your personal devices

Prohibited Uses

• Commercial Use: Use for advertising, marketing, or business purposes
• Revenue Generation: Monetize through streaming platforms, sales, or licensing
• Redistribution: Resell, sublicense, or distribute commercially
• Modification: Edit, remix, or create derivative works without permission
• False Attribution: Claim authorship or ownership of the content
• Broadcast: Use in radio, TV, podcasts, or public performances without licensing

Intellectual Property

All intellectual property rights in the songs, including copyright, remain with BeatJar/DEPI MEDIA FZE. Your license is non-exclusive, non-transferable, and limited to the permitted uses above.

6. AI-Generated Content Disclaimers

Content Generation

• AI Training Data: Our AI models are trained on publicly available music datasets and licensed content
• Original Creation: Each song is uniquely generated based on your specific input
• No Guarantee of Uniqueness: While highly unlikely, similar songs could theoretically be generated for different customers
• Quality Variations: AI-generated content may vary in quality, style, and accuracy

Potential Limitations

• Bias: AI systems may exhibit biases present in training data
• Accuracy: Song content may not perfectly match all specifications
• Cultural Sensitivity: AI may not fully understand cultural nuances or sensitivities
• Language Limitations: Performance may vary across different languages and dialects

Copyright and Legal Considerations

• Training Data: AI training may include copyrighted works under fair use or licensing agreements
• Generated Content: We believe AI-generated songs constitute original works, but legal precedents are still evolving
• Third-Party Claims: While unlikely, third parties may claim similarity to existing works
• Indemnification: See Section 9 for liability and indemnification terms

7. User Responsibilities and Prohibited Conduct

When using BeatJar, you agree to:

Acceptable Use

• Accurate Information: Provide truthful and accurate order information
• Lawful Use: Use our service only for lawful purposes
• Respectful Content: Request songs with appropriate, non-offensive content
• Payment Obligations: Pay all fees and charges promptly

Prohibited Activities

• Illegal Content: Request songs promoting illegal activities, violence, or harm
• Hate Speech: Content targeting individuals or groups based on protected characteristics
• Harassment: Songs intended to harass, threaten, or intimidate others
• Copyright Infringement: Request reproduction of copyrighted songs or lyrics
• Fraud: Use false payment information or attempt to circumvent payment
• System Abuse: Attempt to hack, disrupt, or overload our systems
• Spam: Submit excessive or automated requests

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our service, you consent to our data practices as described in the Privacy Policy.

9. Limitation of Liability and Indemnification

Limitation of Liability

To the fullest extent permitted by applicable law, DEPI MEDIA FZE and BeatJar shall not be liable for:

• Indirect Damages: Loss of profits, data, goodwill, or business opportunities
• Service Interruptions: Temporary unavailability or technical issues
• AI Limitations: Inaccuracies, biases, or quality variations in AI-generated content
• Third-Party Claims: Copyright or other intellectual property disputes
• Consequential Damages: Any indirect, incidental, or consequential losses

Our total liability for any claim is limited to the amount you paid for the specific song in question, not to exceed $50 USD.

User Indemnification

You agree to indemnify and hold harmless BeatJar and DEPI MEDIA FZE from any claims, damages, or expenses arising from: (a) your use of our service, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) any content you provide to us.

10. Service Availability and Modifications

We strive to provide reliable service, but:

• Availability: Service may be temporarily unavailable due to maintenance, updates, or technical issues
• Modifications: We may modify, suspend, or discontinue features at any time
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our control
• Geographic Restrictions: Service may not be available in all jurisdictions

We will provide reasonable notice of significant service changes when possible.

11. Dispute Resolution

Informal Resolution

Before pursuing formal legal action, please contact us at hello@beatjar.com to resolve disputes informally. We commit to good-faith efforts to resolve issues within 30 days.

Formal Disputes

For unresolved disputes:

• EU Consumers: May use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr
• UAE Jurisdiction: Disputes shall be resolved in the courts of the United Arab Emirates
• Consumer Protection: Nothing in these Terms limits your rights under applicable consumer protection laws
• Class Action Waiver: Where permitted by law, disputes must be resolved individually, not as part of a class action

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. However, if you are a consumer in the EU, UK, or other jurisdiction with mandatory consumer protection laws, those laws may also apply and provide additional rights that cannot be waived.

13. Updates and Modifications

We may update these Terms periodically to reflect:

• Changes in our services or business practices
• Legal or regulatory requirements
• Industry best practices and standards
• User feedback and operational improvements

We will notify you of material changes via email or prominent website notice at least 30 days before they take effect. Continued use of our service after changes constitutes acceptance of the updated Terms.

14. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and BeatJar regarding your use of our service.

No waiver of any term or condition shall be deemed a continuing waiver, and our failure to enforce any provision does not constitute a waiver of our right to enforce it later.

15. Contact Information

For questions about these Terms or our service, contact us: